How It Works

Quality Care in 3 Simple Steps

No app to download. No registration form. No waiting room. Just send us a message on WhatsApp and we handle everything else.

01

Send Us a Message on WhatsApp

Send us a message at +234 707 660 7330 and tell us what you need — a virtual consultation, a home visit, a corporate plan, or just a question. Our triage nurses respond quickly, any time of day or night.

02

A Doctor Assesses and Builds Your Care Plan

A qualified TelMD doctor reviews your situation and establishes a personalised care plan — determining the type of care needed, how many visits per week, and coordinating any specialist referrals, all in collaboration with you and your family.

03

Receive Your Care

Whether it’s a virtual doctor consultation in 15 minutes or a nurse at your door the same day, TelMD delivers. Prescriptions, follow-ups, and medication delivery are all handled by our team.

That’s it. No forms. No portals. Just a message — and we take it from there.

Frequently Asked Questions

Everything you need to know about TelMD’s services.

Is TelMD available outside Lagos?
We currently serve patients across Lagos and are actively expanding to other states in Nigeria. Contact us to confirm availability in your area.
What is the difference between the Basic, Standard, and Premium plans?
Each plan varies in the number of covered family members, virtual doctor visits per year, medication stipend, and lab allowance. Visit our Corporate Health Plans page for a full breakdown.
Does the plan cover my family?
Yes. All TelMD corporate plans include coverage for the employee and eligible family members, depending on the plan tier.
How quickly can I get a doctor?
In most cases, a TelMD doctor is available the same day via phone or video call.
What happens after my consultation?
Your doctor issues a prescription if needed, arranges any required follow-ups, and coordinates medication delivery or specialist referrals where applicable.
How do I sign up for a corporate plan?
Send us a message on WhatsApp at +234 707 660 7330 or fill in the contact form on our Corporate Health Plans page. Our team will get back to you within 24 hours.
Is my health information private?
Yes. All patient data is handled with strict confidentiality and in accordance with applicable health data protection standards.

Still have questions?

Send us a message on WhatsApp at +234 707 660 7330 and a real person will respond.

Send Us a Message on WhatsApp