Quality Care in 3 Simple Steps
No app to download. No registration form. No waiting room. Just WhatsApp us and we handle everything else.
01
Message Us on WhatsApp
Send us a message at +234 707 660 7330 and tell us what you need — a virtual consultation, a home visit, a corporate plan, or just a question. Our triage nurses respond quickly, any time of day or night.
02
We Assess and Connect You
A qualified TelMD nurse will assess your situation and connect you to the right care — a doctor consultation, a home visit booking, or a specialist referral. We manage the entire process.
03
Receive Your Care
Whether it’s a virtual doctor consultation in 15 minutes or a nurse at your door the same day, TelMD delivers. Prescriptions, follow-ups, and medication delivery are all handled by our team.
That’s it. No forms. No portals. Just WhatsApp — and we take it from there.
Message Us on WhatsApp
Frequently Asked Questions
Everything you need to know about TelMD’s services.
Is TelMD available outside Lagos? +
Yes. Virtual consultations are available anywhere in Nigeria. Home visits are currently available in Lagos and expanding to other states — contact us to confirm availability in your area.
What is the difference between the Basic, Standard, and Premium plans? +
The main differences are in family coverage, number of virtual visits, medication stipend, and lab test benefits. See our
Corporate Plans page for a full breakdown.
Does the plan cover my family? +
Yes. All plans cover the employee and their dependants. Standard and Premium cover up to 4 family members.
How quickly can I get a doctor? +
Our average response time from triage to consultation is under 5 minutes for virtual care. Home visits are typically scheduled same-day or next-day.
What happens after my consultation? +
TelMD manages the full care journey — prescriptions, medication delivery, specialist referrals, and follow-up care are all coordinated by our team.
How do I sign up for a corporate plan? +
Message us on WhatsApp at
+234 707 660 7330 or email
operations@telmdng.com. We will send you a proposal and get your team enrolled within 48 hours.
Is my health information private? +
Yes. TelMD operates in compliance with Nigeria’s Data Protection Regulation (NDPR). All patient records are stored securely on our Innovastra EHR platform and are strictly confidential.
Still have questions?
Message us on WhatsApp at +234 707 660 7330 and a real person will respond.
Message Us on WhatsApp
operations@telmdng.com | +234 707 660 7330 | www.telmdng.com
